Terms of sale

Subject :

These conditions of sale are concluded on the one hand by the company Stradale, SARL with a capital of 10,000 euros whose headquarters is located at 68 Avenue de Flandres, 59290 Wasquehal, registered in the Lille Metropole Trade and Companies Register under number 507 756 369 hereinafter referred to as "Stradale" and on the other hand, by any person or entity wishing to make a purchase via the website of "Stradale" hereinafter referred to as "the buyer.

The acquisition of a good or a service through this site implies an acceptance without reserve by the buyer of these conditions of sale. These conditions of sale will prevail over any other general or particular conditions not expressly approved by Stradale. Stradale reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.

Characteristics of the goods and services offered :

The products and services offered are those listed in the catalog published on the site of Stradale. These products and services are offered within the limits of available stocks. Each product is accompanied by a description established by the supplier. The photographs of the catalog are the most faithful possible but can not ensure a perfect similarity with the product offered, especially regarding the colors, and do not engage the responsibility of the seller.

Prices :

The prices appearing in the catalog are prices including all taxes in euro taking into account the VAT applicable to the day of the order; any change of the rate could be reflected on the price of the products or the services. Stradale reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

Area :

The online sale of products and services offered on the site is reserved for buyers in France, the European Union and some countries of the world. Any customs duties, other local taxes, import duties, or state taxes that may be due are not the responsibility of Stradale. It is up to the purchaser to check with the local authorities the possibilities of importation or use of the products or services which it envisages to forward, to make sure that the technical and exploitation specificities of the manufacturer respect the legislation of the country concerned.

Orders :

The buyer, who wishes to buy a product or a service must obligatorily:

1. Fill in the identification form on which he will indicate all the requested details or give his customer number if he has one,
2. Fill in the online order form giving all the references of the products or services chosen,
3. Validate the order after having checked it,
4. Make the payment in the conditions provided,
5. Confirm the order and payment.

The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge of them and the renunciation to prevail itself of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out. The seller will communicate by e-mail confirmation of the order recorded.

Retractation :

Under Article L 121-20 of the Consumer Code as amended by Order No. 2001-741 of August 23, 2001 and Law No. 2014-344 of March 17, 2014, the withdrawal period is 14 days from the day after receipt of the item. The exercise of this right is made through the contact form of the site Stradale or via the address contact@stradale.shop
The exercise of this right leads to the exchange or refund without penalty, except for the cost of return.

Terms of payment :

The price is due at the time of order. Payments will be made by credit card or by Paypal.

Payments by credit card: They will be made through the secure system PayPlug which uses the SSL protocol (Secure Socket Layer) so that the transmitted information is encrypted by a software and that no third party can take note of it during the transport on the network.
Payments by Paypal: The buyer will have to fill in his information (login and password) in order to validate the transaction via the Paypal service site.

The buyer's account will be debited with the amount of the products or services sent or downloaded before the products are shipped or the services are performed. At the request of the buyer, he will be sent a paper invoice showing the VAT.

Deliveries :

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area. The risks are the responsibility of the purchaser from the moment the products have left the premises of Stradale. In case of damage during transport, the justified protest must be formulated with the carrier within three days from the delivery.

The average shipping time varies between 24 and 48 hours when the ordered products are in stock. In the specific case of over-ordered or out-of-stock products, the shipping time is specified on the item page.

Some orders can be shipped directly by the brand of the ordered item. In this case, if the order includes several items, it may be delivered in several packages.

The delivery times are given only as an indication and depend on the real availability at the suppliers; if these exceed forty-five days as from the order, the sale contract could be cancelled and the buyer refunded.

Returns :

All claims, requests for exchange or refund must be made by email to contact@stradale.shop within 15 days of delivery.

The return costs in case of exchange are at the expense of the customer. Stradale takes care of the forwarding expenses in case of a standard exchange. The products must be returned to the following address

Atelier Full - Stradale
230 Rue de la Lys
59250 Halluin

The returned items must be in perfect condition, in their original packaging, and placed in a package. They must not bear any trace of use and be accompanied by all their possible accessories. Products on sale will not be refunded.

Warranty :

All products supplied by the seller benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it can be returned to the seller who will take it back, exchange it or refund it.

Responsibility :

The seller, in the process of selling online, is only bound by an obligation of means; his responsibility cannot be engaged for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of service, or other involuntary problems.

Intellectual Property :

All the elements of the Stradale site are and remain the intellectual and exclusive property of Stradale. No one is authorized to reproduce, exploit, rebroadcast, or use in any capacity whatsoever, even partially, elements of the site whether they are software, visual or sound.

Dispute Resolution :

The present conditions are governed by French law. They are available in the language of consultation of the Site. In the event of a dispute arising from the present contractual relationship, Stradale and the purchaser undertake to seek an amicable solution before any legal action. In the event of a dispute, only the French courts shall have jurisdiction.