Refund policy

All claims, requests for exchange or refund must be made by email to within 15 days of delivery.

The return shipping costs in case of exchange are at the customer's charge. Stradale takes care of the return shipping costs in case of a standard exchange. The products are to be returned to the following address :

Atelier Full - Stradale
232 bis, Rue de la Lys

59250 Halluin

The returned items must be in perfect condition, in their original packaging, and placed in a package. They must not bear any trace of use and be accompanied by all their possible accessories. Products on sale will not be refunded.